The Lowdown team are an experienced group of counsellors, who are available 24/7 so you can contact us anytime by email or text.
Your message will be answered by one our team, who will ask you a little bit about yourself and your situation so they can find the best way to help you. (You are not always guaranteed to get the same staff member).
We’ll work with you to find the support you need, we might ask about your feelings and what is happening for you, but our trained staff are there to provide a safe space for you to share and they will give you the time and space that you need to talk if you want to.
Everything you say is confidential and we do not pass information on to any external organisations or family members - except in dangerous situations where we’re concerned that there is a high risk that you or someone else might be harmed. In these situations we will attempt to work with you first to do this.
You can email or free text us using the links at the bottom of every page on the site.